United Airlines Pet Policy

United Airlines permits passengers and customers to travel with their dogs, but you must first familiarise yourself with the United Airlines pet policy. To avoid any unexpected situations, passengers must study all of the specifics given under the United Airlines pet policy. You should cover all areas of the policy. Because only two dogs are allowed in the cabin of a United Airlines aircraft, passengers/customers must remember to inform United Airlines’ pet reservation department in advance. Passengers must make bookings for their pets with United Airlines at least 5 days prior to their initial flight departure.

United Airlines’ Pet Policy rules apply

  • The pet’s carrier/cage must be well ventilated.
  • The carrier/cage should have enough room for the pet to stand and walk about without touching the top.
  • The carrier must be robust enough to withstand the flight’s passage, be leakproof, and have suitable locks.
  • In a single carrier/cage, no passenger may have more than one adult pet (dog, cat) or two puppies/kittens.
  • Dogs and cats are not permitted to share a carrier or cage.

Bringing pets in the cabin of an international flight is subject to a variety of laws and regulations.

United Airlines allows pets to travel in cabins

Only small dogs, cats, household birds, and rabbits are permitted to travel inside the cabin of United Airlines aircraft for flights inside the continental United States, according to the airline’s pet travel in-cabin policy (excluding Hawaii).

Criteria for age:

To be eligible to travel, all pets must be at least 4 months old, and the pet carrier must fit entirely beneath the passenger seat. The pet carrier or cage will be treated as checked luggage. Only one pet is allowed per carrier/cage, with the exception of small birds, who can share a cage with two other small birds. If necessary, United Airlines also offers the option to purchase additional room in the carrier for a second pet.


Routes that are restricted:

Except for special support animals, pets are not permitted in the cabin of flights bound towards the United Kingdom. Pets are not allowed in the cabin on United Airlines flights to Hawaii, New Zealand, Guam, Australia, and other countries that only allow pets to travel as cargo. There are no pet travel options available in Nigeria, Dubai, or Lagos. Pets are not permitted in first or business class on Boeing 757, 747, 777, and 767 aircraft because the pet carrier will not fit beneath the seat.

Size/Dimensions Requirement for United Airlines Pet Carrier

You must acquire an appropriate carrier/cage for your pet if it is allowed to travel with you under United Airlines’ pet policy. With a leakproof base, sturdy locks, and adequate ventilation, the pet carrier must be strong and flexible. 17.5in*12in*7.5in(44cm*30cm*19cm) is the maximum size of the pet carrier that can be used. The maximum permitted dimensions for soft-sided carriers/cages are 18in*11in*11in (46cm*28cm*28cm).

Reservations for pets in United Airlines cabins

If passengers prefer to fly with their dogs, they must notify United Airlines workers ahead of time. With United Airlines, you have two alternatives for making an in-cabin pet reservation: one is to book online, and the other is to contact +1-800-575-3335. Because the number of setas available per flight is limited, we strongly advise you to make your pet reservation as soon as possible.


You will not be able to check in from the curb since animals are not permitted. The pet reservation charge will be collected at the time of your check-in. The pets are considered carry-on luggage by United Airlines.

Emotional Support Animals on United Airlines

The trained service animals can travel with the disabled passengers in the aircraft cabin. Service animals are limited to dogs, cats, and miniature horses. If you want to travel with your emotional support animal, you must show all of the following documentation at least 48 hours before your flight’s scheduled departure: immunisation and health certificates, authorization letters signed by a mental health expert or licenced doctor.

United Airlines will no longer accept any puppy or kitten under the age of four months as an emotional support animal as of January 8, 2019. No other animal is allowed as an emotional or service support animal besides cats and dogs. Emotional or service support animals do not fall into the category of therapy animals. As a result, they are not permitted in the United Airlines cabin.

Pet Cargo on United Airlines

Pet cargo service is provided by United Airlines for those pets who are not permitted to fly in the aeroplane cabin. For pets travelling in the cargo hold, United Airlines has a specific PetSafe programme.

Pets are permitted

According to United Airlines’ pet policy, only cats and dogs can be booked as cargo.

Routes that are restricted

The cargo pet transportation service offered by United Airlines is not available for flights to/from India, Nigeria, Dubai, Australia, or Lagos. According to United Airlines, no live animals are allowed to be moved out of Chengdu, Seoul, or Beijing, and they are also not allowed to be transferred inside or outside Shanghai if the temperature does not drop.

Aircraft that are restricted

Pets travelling in the cargo area of Boeing 787 aircraft must be booked in advance with United Airlines.


All pet cargo reservations will be accepted only if they are made between 5 and 30 days prior to the journey date. The procedure for arranging international flight cargo for pets necessitates the use of an IPATA representative. You can book a cargo spot for your pet in advance by calling United Airlines’ pet cargo phone number, +1-800-575-3335.


Only one dog/cat is allowed per carrier/cage, according to United Airlines’ pet policy. However, if two kittens or pups are under the age of six months and of the same size and breed, they may share a carrier/cage.

Criteria for Age

Domestically travelling kittens and puppies must be at least 10 weeks old and weigh at least 2 pounds. For all foreign flights, United Airlines will not accept any pet that has not been vaccinated against rabies for at least 30 days.

Required Documents and Certificates

  • For international travel, the appropriate documents and certificates will be necessary, depending on the target country.
  • At least 30 days prior to the original travel date, the most recent rabies vaccination certificate must be submitted.
  • To determine whether or not the pet carrier/cage is IATA-compliant, take a picture of it.
  • A pet’s health certificate that must be issued within 10 days of the departure date.
  • Signatures of the respective pet owners are required on the acknowledgement form.
  • To determine the breed, take a close-up photo of the pet’s face.

Drop-off and pick-up

You can look up a list of all United Airlines pick-up and drop-off locations in the United States on the company’s official website. For overseas destinations, the pick-up and drop-off locations are determined by the nearest airport, and you must obtain this information in advance by calling United Airlines. For all flights to Mexico, United Airlines has discontinued the service of allowing travellers to retrieve their pets from the baggage claim section; your pets will be moved to the cargo facility, where customs authorities will inspect them. Passengers will be responsible for all fees and expenses associated with picking up their pets. Pets should avoid flying to Mexico on weekends because customs is closed during that time.

Restrictions on Dog Breeds on United Airlines

United Airlines’ dog breed limitations apply to the following dog breeds that are prohibited:

Affenpinscher, American Domineering jerk, American Pit Bull Terrier/Pit Bull, American Staffordshire Terrier/”Amstaff,” Belgian Malinois, Boston Terrier, Fighter, Brussels Griffon, Bulldog, American Bulldog, English Bulldog, French Bulldog, Early English Bulldogges, Shorty Bulldogs, Spanish Alano/Spanish Bulldog/Alano Espanol, High handed Lord Charles Spaniel, Chow, English Toy Spaniel/Ruler Charles Spaniel, Japanese Jawline/Japanese Spaniel, Lhasa Apso, Mastiff, American Mastiff, Boerboel/South African Mastiff, Bullmastiff, Ca de Bou/Mallorquin Mastiff, Stick Corso/Italian Mastiff, Dogo Argentino/Argentinian Mastiff, Dogue de Bordeaux/French Mastiff, English Mastiff, Fila Brasileiro/Brazilian Mastiff/Cao de Fila, Indian Mastiff/Alangu, Kangal/Turkish Kangal, Neapolitan Mastiff/Mastino Napoletano, Pakastani Mastiff/Menace Kutta, Pyrenean Mastiff, Presa Canario/Perro de Presa Canario/Dogo Canario/Canary Mastiff, Spanish Mastiff/Mastin Espanol, Tibetan Mastiff, Tosa/Tosa Ken/Tosa Inu/Japanese Mastiff/Japanese Tosa, Pekingese, Pug, Dutch Pug, Japanese Pug, Shar-Pei/Chinese Shar-Pei, Shih-Tzu, Staffordshire Bull Terrier/”Staffys,” and Tibetan Spaniel.


Restrictions on temperature

Due to high temperatures, reservations for pets at the following airports are not accepted from May 1 to September 30: Phoenix (PHX), Tucson (TUS), Las Vegas, and Palm Springs (PSP). During the months of June 15 to September 15, pet reservations are not accepted for the route that includes Shanghai or Chengdu.

Size/Dimensions Requirement for United Airlines Pet Carrier

If both kittens or pups are under the age of six months and are of the same species and size, a passenger can transport two kittens or puppies in a single carrier/cage. The series 700 kennels are not accepted by United Airlines. Both the top and bottom of the pet carrier/cage must have suitable metal locks. Clips on the carrier/top cage’s or bottom are not permitted. For all domestic flights, the carrier/cage should have a proper ventilation system on three sides, and for all international flights, the carrier/cage should have a proper ventilation system on four sides.

United Airlines only accepts carrier/cages made of wood, metal, or hard plastic. In the carrier, there should be enough room for the pet to stand and walk about without hitting the top. Carriers/cages with a height greater than 34″ and the Series 700(giant) crates are not permitted on any United Airlines itineraries.

Fees/Costs for Pets on United Airlines

The pet fee/cost for travelling in the cabin with United Airlines is $125 USD per pet. The cost and charges for pet travel in the cabin must be paid at the time of check-in. For flights with layovers of more than 4 hours within the United States or more than 24 hours outside of the United States, there is an extra charge/fee of $125. The cost of pet cargo transportation varies depending on the aircraft and destination; there is no set fee for this service. Passengers can learn more about the pet cargo shipping costs for various destinations by visiting United Airlines’ official website.

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